Frequently asked questions
Quickly find answers to your questions about Njarabi
Frequently asked questions
Njarabi is the dating app designed to connect hearts across Africa and the diaspora. We offer a secure, authentic platform to find love, friendship, and lasting relationships in Côte d'Ivoire, Cameroon, Senegal, DRC, Ghana, Kenya, and our secondary markets.
To sign up for Njarabi, download the app from the App Store, Google Play Store, or App Gallery, then create an account with your phone number or email address. You will also need to build an attractive profile by adding photos and writing a short description.
Download the appNjarabi uses a sophisticated algorithm that lets you post listings based on what you are looking for (dating, friendship, marriage). You can also browse other users' posts based on your interests and location.
The Njarabi app is completely free for all users. You can create your profile, post listings, and browse at no cost. However, some services such as phone number retrieval are paid, and we also offer premium options to enhance your experience.
Njarabi implements advanced security measures to protect user privacy and safety. We provide 24/7 moderation, verified profiles, and a reporting system. However, it is still important to take precautions when using any dating app.
Njarabi is available in our primary markets: Côte d'Ivoire, Cameroon, Senegal, DRC, Ghana, and Kenya. We also cover secondary markets: Burkina Faso, Mali, Togo, Benin, Guinea, Nigeria, South Africa, as well as the diaspora in France, Canada, Belgium, the United States, and the United Kingdom.
Njarabi takes data privacy very seriously. The app uses advanced security protocols and data encryption to protect personal information. We comply with GDPR and local data protection laws.
Yes, Njarabi offers responsive customer support. You can contact us through the app, by email at support@njarabi.com, via WhatsApp at +226 56 26 02 02, or on our social channels (TikTok and Facebook).
Yes, Njarabi has verification processes for user profiles, including email and phone number verification. We also encourage profile photo verification to improve the reliability of our community.
If you encounter inappropriate behaviour, you can report it directly by clicking on the relevant post and choosing the report option. You can also contact our support team at support@njarabi.com. We review all reports within 24 hours.
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